1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the Happiminds platform, operated by Neorealm Solutions (OPC) Private Limited (“Company”, “we”, “our”, “us”).
By accessing, registering, or using our platform, you (“User”, “Parent”, “Guardian”, “Student”) agree to be bound by these Terms.
If you do not agree, you must not use the platform.

2. Eligibility

    • The platform is intended for children aged 6–16 years under parental supervision
    • A parent or legal guardian must create and manage the account
    • By registering, you confirm that you are legally competent to enter into a binding agreement

3. Account Registration & Responsibility

    • You must provide accurate and complete information during registration
    • You are responsible for maintaining the confidentiality of login credentials
    • All activities under the account are the responsibility of the parent/guardian
    • You agree to notify us immediately in case of unauthorized access

4. Nature of Services

Happiminds provides:
    • Discovery Assessment (evaluation of cognitive and learning skills)
    • Personalized Discovery Reports
    • MindFit Program (self-paced skill development)
    • Interactive learning activities, quizzes, and projects

All services are delivered digitally and are intended for educational and developmental purposes only.

5. Use of Platform

You agree to use the platform only for lawful purposes and in accordance with these Terms.
You shall not:
    • Use the platform for any fraudulent, illegal, or harmful activity
    • Attempt to hack, disrupt, or damage the platform
    • Copy, distribute, or misuse platform content without authorization
    • Impersonate any person or provide false information

6. Payments & Pricing

    • All payments must be made through authorized payment gateways (e.g., Razorpay)
    • Prices are subject to change without prior notice
    • Taxes (if applicable) will be charged as per Indian laws
    • By making a payment, you agree to the applicable pricing and billing terms

7. Refund & Cancellation

    • Refunds and cancellations are governed by our Refund & Cancellation Policy
    • By purchasing, you acknowledge and agree to that policy

8. Intellectual Property

    • All content on the platform (including assessments, reports, curriculum, design, and technology) is the property of the Company
    • Users are granted a limited, non-transferable, non-exclusive license to use the platform for personal use
    • Unauthorized copying, reproduction, or distribution is strictly prohibited

9. Learning Outcomes Disclaimer

    • The platform is designed to support skill development and learning enhancement
    • We do not guarantee specific academic results, grades, or performance improvements
    • Outcomes depend on individual effort, engagement, and external factors

10. User Conduct (Community & Interaction)

If community features are enabled:
    • Users must interact respectfully and responsibly
    • Bullying, harassment, or inappropriate behavior is strictly prohibited
    • The Company reserves the right to remove content or restrict access in case of violations

11. Suspension & Termination

We reserve the right to suspend or terminate access to the platform if:
    • These Terms are violated
    • Fraudulent or abusive activity is detected
    • There is misuse of the platform or content

Termination may occur without prior notice.

12. Limitation of Liability

Under no circumstances shall the Company be liable for:
    • Any indirect, incidental, or consequential damages
    • Loss of data, revenue, or opportunities
    • Outcomes related to academic performance or learning results
    • Technical issues beyond our control

13. Third-Party Services

    • The platform may use third-party services (payment gateways, hosting, analytics)
    • We are not responsible for the performance or policies of such third parties

14. Privacy

    • Use of the platform is also governed by our Privacy Policy
    • By using the platform, you consent to data collection and usage as described

15. Modifications to Terms

    • We reserve the right to modify these Terms at any time
    • Updated Terms will be published on the platform
    • Continued use of the platform constitutes acceptance of revised Terms

16. Force Majeure

We shall not be liable for failure or delay in performance due to events beyond reasonable control, including:
    • Natural disasters
    • Internet or technical failures
    • Government actions or restrictions

17. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

18. Contact Information

For any queries related to these Terms, please contact:
📧 support@happiminds.com